Why are people incompetent




















All that is happening is that your body is becoming more activated, upset, tense, and tight, and will ultimately lead to an increase in your own health problems. Let go of the drama of it all and just focus on taking care of yourself.

Much of what we do in life are from learned behaviors that we have observed others doing in our past. It is time to learn new and more positive behaviors that are healthier and more realistic and relaxed. There are reasons that incompetent people exist and continue to function as they do.

Volumes have been written about why this is so. However, the real issue is not about them; instead, it is about how your own reactions to the situation damage and enslave you and your life. Peter J Lawrence wrote 'every employee rises to his [or her] level of incompetence,' in his bestselling book The Peter Principle Credit: Getty Images.

Perhaps spurred on by the financial crisis — and the flawed decision making behind it — much work on the Peter Principle has been conducted within the last decade. Of this handful of studies , the strongest evidence for the theory comes from a recent study of companies operating in IT, manufacturing and professional services that all used the same performance management software. This allowed the researchers to mine the anonymised data of nearly 39, sales workers, 1, of whom were promoted to management roles over the six-year study period.

As you might expect, the team found that the best salesmen or women were the ones who tended to be promoted. To assess their aptitude for the new managerial position, the researchers then examined the effect of this move on their team members. Managers who used to be very high-performing sales workers tended not to bring a significant boost to their colleagues, while the lower performers were often much better at raising the average sales within their team.

Shue was not entirely surprised by the result. Indeed, one inspiration was the US version of The Office, in which the protagonist Michael Scott — who used to be a great salesperson — became an absolutely terrible manager.

There are lots of potential reasons why this might occur, says Shue. Along these lines, Shue found that the sales workers who already had a record of working collaboratively tended to be much better managers.

Although she does not yet have the data, Shue suspects that the problems described by the Peter Principle may also be rife in science, technology and engineering. Incompetent people tend to:. Dunning has pointed out that the very knowledge and skills necessary to be good at a task are the exact same qualities that a person needs to recognize that they are not good at that task.

So if a person lacks those abilities, they remain not only bad at that task but ignorant to their own inability. Dunning suggests that deficits in skill and expertise create a two-pronged problem.

First, these deficits cause people to perform poorly in the domain in which they are incompetent. Secondly, their erroneous and deficient knowledge makes them unable to recognize their mistakes.

The Dunning-Kruger effect is also related to difficulties with metacognition, or the ability to step back and look at one's own behavior and abilities from outside of oneself.

People are often only able to evaluate themselves from their own limited and highly subjective point of view. From this limited perspective, they seem highly skilled, knowledgeable, and superior to others. Because of this, people sometimes struggle to have a more realistic view of their own abilities. Another contributing factor is that sometimes a tiny bit of knowledge on a subject can lead people to mistakenly believe that they know all there is to know about it.

As the old saying goes, a little bit of knowledge can be a dangerous thing. A person might have the slimmest bit of awareness about a subject, yet thanks to the Dunning-Kruger effect, believe that he or she is an expert. Other factors that can contribute to the effect include our use of heuristics , or mental shortcuts that allow us to make decisions quickly, and our tendency to seek out patterns even where none exist.

Our minds are primed to try to make sense of the disparate array of information we deal with on a daily basis. As we try to cut through the confusion and interpret our own abilities and performance within our individual worlds, it is perhaps not surprising that we sometimes fail so completely to accurately judge how well we do.

So who is affected by the Dunning-Kruger effect? Unfortunately, we all are. This is because no matter how informed or experienced we are, everyone has areas in which they are uninformed and incompetent. You might be smart and skilled in many areas, but no one is an expert at everything. The reality is that everyone is susceptible to this phenomenon, and in fact, most of us probably experience it with surprising regularity. People who are genuine experts in one area may mistakenly believe that their intelligence and knowledge carry over into other areas in which they are less familiar.

A brilliant scientist, for example, might be a very poor writer. In order for the scientist to recognize their own lack of skill, they need to possess a good working knowledge of things such as grammar and composition. Because those are lacking, the scientist in this example also lacks the ability to recognize their own poor performance. The Dunning-Kruger effect is not synonymous with low IQ.

As awareness of the term has increased, its misapplication as a synonym for "stupid" has also grown. It is, after all, easy to judge others and believe that such things simply do not apply to you. So if the incompetent tend to think they are experts, what do genuine experts think of their own abilities?

Dunning and Kruger found that those at the high end of the competence spectrum did hold more realistic views of their own knowledge and capabilities. However, these experts actually tended to underestimate their own abilities relative to how others did. Signs of an incompetent employee include work being submitted late, over budget, with errors or requiring considerable help from others.

A common cause of incompetence is laziness, which can lead to errors, lateness and other problems. Not double checking your work is an example of incompetence, since anyone can do that. If you include typos in written communication, these can lead to making your company look unprofessional or can cause other departments to make mistakes. Not bothering to check the status of a project you are managing or not asking for commitments in writing are other examples of sloppiness and carelessness, since you can easily do these.

Signs of an incompetent manager include a trail of incompetent employees.



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